Deploy mission-critical, high-definition video and comprehensive VoIP communications for your entire organization. The Cisco IP Phone 8865 is affordable, highly secure, easy to use, and integrates with your personal mobile devices. It also provides flexible deployment options: Cisco on-premises, hosted, Webex Calling, and third-party call control* offer flexible deployment options.
The Cisco IP Phone 8865 is a great fit for small to large enterprises seeking advanced, high-quality, full-featured VoIP communications and affordable entry into HD video communications. It is ideal for knowledge workers, as well as administrative, managerial, and executive staff. The 8865 is also well suited to shared workspace environments who seek a cost-effective, HD video endpoint experience.
Flexible deployment options include Cisco on-premises, hosted, and Webex Calling.
Improved Collaboration
- Easy-to-use, one-touch face-to-face collaboration with 720p HD desktop video
- Exceptional clarity in video and VoIP communications with wideband audio
- Integration with personal mobile devices using Cisco Intelligent Proximity for Mobile Voice
- Optional Cisco IP Phone 8800 Key Expansion Module for simplified dialing and expanded status detail
- Choice of options with wired, Bluetooth, and USB headsets from third-party vendors**
Easier, More Cost-Effective Administration
- Cisco on-premises, hosted and Webex Calling provide flexible deployment options
- Cisco Expressway gives remote workers single sign-on access without requiring a VPN client
- Cisco EnergyWise reduces energy costs and carbon footprint in off-work hours
- Gigabit Ethernet, 802.11 Wi-Fi, and 802.3af/at Power over Ethernet reduce installation and infrastructure costs
- Easier administration of software updates with the Cisco Webex Phone OS consolidates administration with common software to both the IP Phone 8800 Series and the IP Phone 7800 Series
| Features |
Benefits |
| Hardware Features |
| Ergonomic design |
● The phone offers an easy-to-use interface and provides a traditional telephony-like user experience
|
| Graphical display |
● The 800 × 480, 24-bit color, 5-in. WVGA display provides scrollable access to calling features and text-based XML applications
|
| Audio |
● Automatic Gain Control
● Comfort Noise Generation
● Silence Suppression/Voice Activity Detection
● Acoustic Echo Cancellation (AEC)
● Dynamic Noise Reduction
|
| Audio codec support |
● G.711 a-law and mu-law, G.722, G.729a/b, Internet Low Bitrate Codec (iLBC), and Internet Speech Audio Codec (iSAC), G.722.1, G.772.2, OPUS
|
| Video |
● 720p HD video (encode and decode)
● H.264 and Cisco Application Visibility and Control (AVC)
|
| Handset |
● The handset is a standard wideband-capable audio handset (connects through an RJ-9 port)
● The standard coiled cord has a custom end for concealed cable routing beneath the phone (cord length is approximately 21 in. [55 cm] coiled and up to 72 in. (183 cm) extended)
● The handset is Hearing Aid-Compatible (HAC) and meets Federal Communications Commission (FCC) loudness requirements for the Americans with Disabilities Act (ADA). You can achieve Section 508 loudness requirements by using industry-standard inline handset amplifiers such as Walker Equipment W-10 or CE-100 amplifiers. The dial pad is also ADA-compliant
|
| Speakerphone |
● The full-duplex speakerphone gives you flexibility in placing and receiving calls with hands free. For added security, the audible dual tone multifrequency (DTMF) tones are masked when the speakerphone mode is used.
|
| Analog headset |
● The analog headset jack is a standard wideband-capable RJ-9 audio port
|
| AUX port |
● You can use an auxiliary port to support electronic hookswitch control with a third-party headset connected to it
|
| External audio ports |
● The phone has a 3.5-mm stereo line in/out jack (for optional external headset, speakers, or headphones)
|
| USB |
● Two USB ports enhance the usability of call handling by enabling wired or wireless headsets, in addition to providing charging capability to mobile devices such as smartphones or tablets
◦ A side USB port provides up to 500mA power output at 5V or 2.5W ◦ A back USB (in yellow) port provides 500mA power output and is upgradable to support up to 2.1A power output at 5V or 10.5W |
| Ethernet switch |
● An internal 2-port Cisco Ethernet switch allows for a direct connection to a 10/100/1000BASE-T Ethernet network (IEEE 802.3i/802.3u/802.3ab) through an RJ-45 interface with single LAN connectivity for both the phone and a co-located PC
● The system administrator can designate separate VLANs (IEEE 802.1Q) for the PC and phone, providing improved security and reliability of voice and data traffic
|
| Bluetooth |
● The phone offers Bluetooth 4.1 LE, Enhanced Data Rate (EDR) Class 1 technology (up to 66-ft [20m] range)
● Hands-Free Profile (HFP) is supported for untethered headset connections and voice communications
● Phone Book Access Profile (PBAP) is supported for phone book object exchange between devices
|
| Wi-Fi client |
● As an alternative to wired Ethernet, the 8865 supports a Wi-Fi radio with integrated antenna enabling connectivity to a Wi-Fi access-point infrastructure, thereby saving on the labor costs of pulling Ethernet cables to every work location. Complete Wi-Fi specifications are included in Table 3 later in this document
|
| Keys |
● The phone has the following keys:
◦ Line keys ◦ Soft keys ◦ Back and release keys ◦ Four-way navigation and select keys ◦ Hold/Resume, Transfer, and Conference keys ◦ Messaging, Application, and Directory keys ◦ Standard keypad ◦ Volume-control toggle key ◦ Speakerphone, Headset, and Mute keys |
| Backlit indicator |
● The phone supports backlit indicators for the audio path keys (Handset, Headset, and Speakerphone), select key, line keys, and message waiting
|
| Replaceable bezel |
● The phone includes a black bezel; an optional silver bezel is also orderable separately
|
| Dual-position foot stand |
● The display is easy-to-view and the buttons and keys are easy-to-use. The two-position foot stand supports viewing angles of 35 and 50 degrees; you can remove the foot stand for wall mounting, with mounting holes located on the base of the phone
|
| Wall-mountable |
● You can install the phone on a wall using an optional wall-mount kit (orderable separately)
|
| Key Expansion Module (KEM) |
● The phone supports up to three KEMs to expand from 5- to 113-line buttons. You have the convenience of many speed dials or programmable features
|
| Physical security |
● The phone is compatible with the Kensington Security Slot (K-Slot) antitheft system
|
| Power Features |
| IEEE Power over Ethernet (PoE) |
● IEEE Power over Ethernet class 4 is supported. The phone is compatible with IEEE 802.3af, 802.3at and UPOE switch blades and supports both Cisco Discovery Protocol and Link Layer Discovery Protocol - Power over Ethernet (LLDP-PoE)
|
| Cisco IP Phone Power Cube 4 |
● This optional power cube is used as an AC-to-DC (48V) power supply for non-PoE deployments. Use of the power cube 4 also requires the use of one of the corresponding AC country cords
|
| Call-Control Support |
| Cisco Unified Communications Manager |
● 8.5.1 (non-secured mode only)
● 8.6.2
● 9.1.2
● 10.5.2
● 11.0 and later
|
| Cisco Unified Communications Manager Express
(Unified CME) |
● Planned to be supported in 11.5
|
| Cisco Business Edition 6000 (BE 6000) |
● 8.6.2
● 9.1.2
● 10.5.2
● 11.0 and later
|
| Cisco Hosted Collaboration Solution (HCS) |
● 8.6.2 and later (using supported Cisco Unified UCM versions listed previously)
|
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